TERMS & CONDITIONS

Welcome to DESIRE KRAFTS. These Terms & Conditions govern your access to and use of our website, products, and services. By browsing, accessing, or placing an order on our website, you agree to be legally bound by the terms outlined below.

Acceptance of Terms

  • By using this website, you confirm that you have read, understood, and agreed to all our policies, including:
    • Cancellation Policy
    • Shipping Policy
    • Refund Policy
    • Return & Exchange Policy
    • Privacy Policy
  • If you do not agree with any part of these terms, you should not use our website or services.

Eligibility to Use

  • You must be at least 18 years of age to use this website.
  • If you are under 18, you may only use this website under the supervision of a parent or legal guardian.
  • By placing an order, you confirm that you meet these eligibility requirements.

Products & Product Representation

  • All products sold by DESIRE KRAFTS are:
    • Handcrafted
    • Imitation jewellery or handmade items
  • Due to the nature of handcrafted work:
    • Slight variations in color, texture, finish, or size may occur
    • These variations are natural and not considered defects
  • Product images:
    • Are for representation purposes only
    • May appear slightly different due to lighting or screen settings

Orders & Acceptance

  • Placing an order does not guarantee acceptance.
  • We reserve the right to:
    • Accept or decline any order
    • Cancel orders due to:
      • Payment issues
      • Incorrect information
      • Suspicious or fraudulent activity
  • Once an order is confirmed:
    • It is considered final and subject to our policies

Shipping & Delivery

  • Delivery timelines shared on our website are estimates and may vary.

  • We are not responsible for courier delays, natural events, or unexpected disruptions.

  • Tracking details are sent once the order is dispatched.

Quality & Care Disclaimer

  • Imitation jewellery may fade or tarnish when exposed to water, perfume, sweat, or chemicals.

  • Handcrafted products naturally have minor imperfections, which add uniqueness and are not considered defects.

Intellectual Property

  • All website content including:
    • Images
    • Designs
    • Logos
    • Text

Are the exclusive property of DESIRE KRAFTS.

  • Unauthorized use, reproduction, or copying is strictly prohibited and may result in legal action.

User Responsibilities

Users agree not to:

  • Provide false or misleading information

  • Misuse the website or attempt unauthorized access

  • Violate any applicable laws or terms

Limitation of Liability

Desire Krafts is not responsible for:

  • Damage caused by improper use of products

  • Natural wear and tear of imitation jewellery

  • Courier delays or shipping-related issues

  • Minor variations in handcrafted items

Privacy Policy

  • Your personal information is handled according to our Privacy Policy.
  • By using our site, you agree to the way we collect and use information.

Force Majeure

We are not responsible for delays or failure caused by events beyond our control, including:

  • Natural disasters
  • Pandemics
  • Government restrictions
  • Strikes or logistics disruptions

Governing Law & Jurisdiction

  • These terms are governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of courts in [Panipat, Haryana].

Changes to Terms

  • We reserve the right to update or modify these Terms at any time.
  • Continued use of the website constitutes acceptance of updated terms.

For More Info Please Visit Our Contact Us Page

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