PRIVACY POLICY
Last Updated: 21-11-2025
At DESIRE KRAFTS, protecting your privacy is a priority. This policy explains how we collect, use, and safeguard your information.
The Information We Collect
We collect two types of information:
Personal Details
Things like:
Your name
Phone number
Email address
Billing and delivery address
Automatic Information
When you browse our site, some information is collected automatically, like:
IP address
Your browser type (Chrome, Safari, etc.)
Pages you visit
Cookies (small files to help the site remember your preferences)
This helps us make our website easier and better for you.
Why We Collect This Information
We use your information to:
- Process orders
- Provide support
- Improve user experience
- Prevent fraud
- Send updates (with consent)
Consent
- By using our website, you consent to data collection and usage as outlined.
Who We Share Your Information With
- We do not sell your data.
- Data is shared only with:
- Payment providers
- Courier partners
- Technical service providers
Cookies
Cookies help the website remember things like:
Items in your cart
Your login details
What products you viewed
You can turn cookies off in your browser, but some features may stop working properly.
How Long We Keep Your Information
We keep your information only as long as necessary for:
Orders
Taxes
Legal requirements
- Legal compliance
- Business operations
After that, it is securely deleted.
Your Rights
You can:
Ask to see what information we have
Ask us to update or correct your details
Ask us to delete your data (unless needed for legal reasons)
Unsubscribe from marketing anytime
Just contact us — no complicated steps.
Children's Privacy
Our website is meant for people 18 and older.
We do not knowingly collect information from children.
Security
We do our best to keep your personal information safe using security tools and proper systems. But, just like anything online, nothing can be 100% guaranteed. So while we work hard to protect your data, we can’t promise absolute security.
Policy Updates
- We may update this policy at any time.
- Continued use means acceptance of changes.